TNT Exclusives

We provide industry-standard telecommunications services designed to outperform our competition and exceed your expectations. However, we also provide a few industry exclusive services you won’t find anywhere else:

• 5 Levels of Quality for Voice Services While many telecom companies offer only the lowest level of quality, we offer four distinct level of quality for voice telecommunications services. This permits each subscriber to pick the best budget/quality balance for the needs at hand. The five levels of quality are:
  1. Voice over two redundant private transport circuits provides a diverse circuit path from one or more customer locations to our redundant primary and secondary Carrier Switching Centers. In this configuration, voice traffic never travels across the internet, and a failure of one of the circuits or at one of our Centers would not cause a service outage. During a failure, calls would automatically use the redundant path. This configuration meets privacy and security standards such as HIPAA and Payment Card Standards, and is not vulnerable to internet-based attacks such as DDoS. This configuration provides a Service Level Agreement and carrier-grade voice service is guaranteed.
  2. Voice over private transport circuit, with secure internet backup provides the same redundancy as level 1, except that the secondary service path uses the subscriber’s internet connection to reach our secondary Carrier Switching Center instead of a secondary private circuit. If the primary circuit or Center is down, calls will automatically route through the secondary as long as the subscriber’s internet connection is working. This configuration meets privacy and security standards such as HIPAA and Payment Card Standards, and is not vulnerable to internet-based attacks such as DDoS except in the unlikely event that the primary circuit is down. This configuration provides a Service Level Agreement and carrier-grade voice service is guaranteed.
  3. Voice over private transport circuit provides a reliable, non-internet connection to our Primary Carrier Switching Center but not to our secondary Center. In the event of an outage, inbound calls can still be forwarded to cellphones during the outage either manually or setup in advance to occur automatically. This configuration meets privacy and security standards such as HIPAA and Payment Card Standards, and is not vulnerable to internet-based attacks such as DDoS. This configuration provides a Service Level Agreement and carrier-grade voice service is guaranteed.
  4. Voice over encrypted internet connection uses the subscriber’s internet connection for voice service, which means that quality problems with the internet connection could cause quality issues with voice services. This configuration meets privacy and security standards such as HIPAA and Payment Card Standards, and is vulnerable to internet-based attacks such as DDoS which could impair internet and voice services. This configuration provides no Service Level Agreement and carrier-grade voice service is not guaranteed.
  5. Voice over Internet uses the subscriber’s internet connection for voice service, which means that quality problems with the internet connection could cause quality issues with voice services. This configuration does not meet privacy and security standards such as HIPAA and Payment Card Standards because it transmits telephone calls over the internet without encryption, where they may be intercepted by third parties. This service is also is vulnerable to internet-based attacks such as DDoS which could impair internet and voice services. This configuration provides no Service Level Agreement and carrier-grade voice service is not guaranteed.
• Advanced Mobile App for iOS/Android smartphones. Our PBXperience Mobile app works with our PBXperience PBX system or with your own PBX. PBXperience Mobile lets each user place and receive calls just like they would on the desk phone. What’s more, PBXperience Mobile provides SMS/MMS messaging capability too! Since our app uses the station telephone number on the system, users can stay in touch without giving out their cellphone number. All voice and messaging on PBXperience Mobile is encrypted and HIPAA compliant.
• CallerID Corrector. Our CallerID Corrector allows you to fix incoming CallerID Name when it’s missing or incorrect, so you’ll always know who’s calling.
• Direct Connections to Other Carriers. As a regulated telecommunications carrier, our network connects to all other US carriers over private interconnection facilities and not over the internet. This provides superior audio quality, quicker call completion times and a higher call success rate.
• Enhanced Security and HIPAA Compliance. Our services are all available in HIPAA compliant form for privacy, security and regulatory compliance, including either data encryption or private connections to your site to avoid sending sensitive information across the internet and to improve the quality and reliability of your service.
• Next-Generation 911 Emergency Services. Our Next-Generation 911 (NG-911) service provides seamless, coordinated response during any emergency to ensure that emergency response is as smooth as possible. This service provides full compliance with the recently implemented Kari’s Law and Ray Baum’s Act.
• Nuisance Number Issuance Protection. Don’t you hate it when you get a new phone number and it immediately starts to get annoyance calls from a prior subscriber? Our Nuisance Number Issuance Protection has you covered. When our ordering portal shows available telephone numbers to order, we’ll show you exactly how many calls each of those numbers received in the past 30 days. You can then choose a number that meets your exact needs.
• OTA High Availability. Our Over-the-Air High Availability service keeps your subscribers’ telephone service operating even during an internet outage.
• SMS/MMS Messaging. Our SMS and MMS messaging services provide web browser, iOS and Android apps to easily send/receive messages. All of our messaging applications are fully encrypted and HIPAA-compliant.
• STIR/SHAKEN compliance for call authentication. Our services are all compliant with the FCC’s STIR/SHAKEN anti-fraud requirements for both inbound and outbound calls. Outbound calls are attested when we send them to other carriers, and inbound calls which are attested by another carrier are shown as Verified to the subscriber when they arrive.